SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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I ordered this bracelet for myself and I absolutely LOVE it! I was worried initially that when I got it, it might seem gaudy but it is not in the least bit! Obviously, it's for occasions where you'd get dressed up, not for everyday wear. It's very lovely and appropriate for any adult. I'm giving this a solid 5 star rating! It's gorgeous, beautifully crafted, very well made, the clasp is gorgeous too! And I notice these things because I hand craft jewelry myself. This bracelet is suitable for any adult who has occasion to go out to more dressed up events. I'm hoping to wear this to a wedding. I've already received several compliments and look forward to wearing it out again!
This bracelet is heavy. I was surprised how heavy it is. It is very shiny and this is definitely not something I would wear everyday at all. This is bling that I would wear with certain outfits. But I did need some help getting it on and off though. This is a drawback for me, I like a bracelet to be easy to get on and off and this was not.
Very happy with the purchase. It was exactly as expected. Can’t comment on the durability since I just got it but it seems sturdy. It has some surprising weight to it which surprised me. Can’t wait to wear it on stage. For the price, can’t beat it!
I’m so in love with this it’s one of my favorite pieces of jewelry! A bracelet like that was on my wish list for months and I finally purchased it now. I haven’t taken it off since it arrived. It doesn’t snag on things and it’s not bulky.
Very well made and good looking as well! I’m very happy with my purchase and would recommend it to anyone who wants a cool looking bracelet that’s also comfortable.
I mean it looks okay, but I bought this to supplement a real gold chain and the color looks a little bit off. It's a bit darker. I guess if it's by itself it's fine, just not for me.
Shines nicely when the light hits it. Will set off any outfit that it is paired with. The gold color is very vibrant and without issues.
For the low price these are pretty cool! The clasp is decent and the length is just about right.
Fits very comfortably on the wrist and I like the fact it does not poke you in the wrist.
Great value for money. Looks nice. Feels heavy. Highly recommended!
It did not have an option to latch it tight enough to fit on me.
Very good! I’ve gotten so many compliments on it :)
This bracelet is the bomb. I love it!
Really happy with this item.
Metal is kinda cheap
I really like this. It is solid.