SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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Top picks just for you
Fast delivery. Packaged well. It is very beautiful and perfect size. I bought this in remembrance of my sister who just passed away. Her name was Beatrice but we all called her Bea. They're beautiful, very fine finish, I'm very satisfied. Fast shipping, excellent quality, very reliable store, not the first time, and I certainly recommend. I plan to order more for family friends to show the memory of my sister Bea.
I am very hard working person and my friend call me Bee because of it. And one of them send me the link on this product and I fell in love with this charm in the same moment. I'm so happy and I do not take it off))) The quality of products is good.The drawback considers the lack of overall sizes in the description, the photo shows how many products differ from each other in sizes. In general, happy with the purchase. Thank you store!
I purchased this item as a gift for my friend who loves bees.
She cried when I gave it to her.
Although this piece is not terribly expensive (hardly!) it certainly looks as though it is.
It is a beautiful piece of jewelry that anyone would be proud to wear.
Extraordinary! One of the cutest charm I ever saw! Very nice communication with the store! I was thrilled when I opened this little bee. So very pretty, sparkly and well made yet delicate and lovely. It is a Christmas gift for my granddaughter. Her name begins with B so I will give her a Bee. Also to remind her that I will always B with her when she wears it.I highly recommend!
I got this for a special someone, and she loves it. It's small, adorable, and is just a perfect gift. If you (or your loved one) likes nature, or bees, or anything related for the matter, then get it. It looks nice on any outfit, and is just a pretty little thing. You people shoulda seen her face when I gave it to her :)) The quality is very good, I recommend.
Same as in the photo! I got this as a present for a friend, who is a passionate bee lover- she is 35. I am sorry I will not be there to see her face because this pendent is just beautiful. Crystals are just gorgeous. I love it!!! Shipping was super fast. It arrived 10 days earlier then expected!!!! THANK YOU!!!
My friend has a beautiful pandora* charm bracelet. I am not able to afford pandora* charms. This charm fit perfectly on her bracelet and she enjoyed receiving it.
I love this pretty little charm, I wasn't going to get it for it wasn't Pandora, so very glad I did, it is as pretty as the Pandora charms and much cheaper, the quality is well done, it hangs perfect, just the perfect size, you to will be happy with this little charm
My employee absolutely loved it. She's a good worker so I like giving her nice gifts for her birthdays and holidays. I would purchase it again.
Fits beautifully on a Pandora bracelet
This design is very cool, love it so much.
Love it
I Love it because of the style and quality.
Beautiful charm
Smaller than I expected but I’m in love with it
Very adorable!
Very nice for the price
Very good quality. It sparkles and fits perfectly with Pandora bracelet.
the design is cute.
This charm is ABSOLUTELY BEAUTIFUL! Will order more! This is a gift for my lovely granddaughter
I exceeded my expectations 100% recommended
This charm is so sophisticated.........I love it!
It's beautiful on my Pandora bracelet.
Love it! Fits my pandora bracelet
Charm fit in pandora necklace for daughter. But she doesn't like the size
If you are wanting something minimalistic, then this might be what you want
This is an adorable piece
It is exactly like the picture.
The goldtone is darker than expected
Really pretty charm. Well made. But I need bigger size
This charm is one of my favorites I have ordered. While it is made for a necklace, I had no problem getting it on my Pandora bangle bracelet.
I purchased this as a gift for my stepmom and she loved it. It is pretty.
the details are so well done I do not mind it. Every time I look at the charm makes me smile and you cannot put a price on that. buy it for your daughter, granddaughter or niece
Smaller than expected but it’s super cute, love it
Beautiful! Fast delivery!
Looks good, very light on weight, thank you very much
Translate my passion for bees♥
Perfect like the picture
turned out that my girlfriend didn't like bees.................
Really pretty key chain. It’s a little smaller than expected.