best friend
SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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This interactive cat toy is one all cat owners should add to their list! I was looking for something that was inexpensive yet would keep my 3 cats entertained when I am busy and can't play directly with them and I am so glad I purchased this moving fish. It came exactly as described, had a fragrant catnip package included, was easy to get assembled and charged quickly! As soon as I set it down on the floor, my cats were on it. It doesn't go right off- the motion activated sensor is programmed just right so your cat will need to nibble or swat a couple times first before the fish toy will start flopping around. It looks realistic how it flops and it majes a sound similar to a mouse squeak as it flops. One of my cats jumps in the air each time the fish toy starts flopping, even though we've been playing with it for a week, it always takes him by surprise. It is hilarious!!! Definitely a must-have cat toy! It comes with a USB cord to put in your plug to charge. While it is charging, there's a red light. It stayed charged for 3 hours no problem. Just turn the toggle switch to OFF when done playing to keep it ready for play later on.
When ordering this, I wasn’t sure how the cats would take it, whether it would be fun or just plain too scary for them. Well, it’s THREE/three cat thumbs UP at our house! Each of them absolutely LOVES this crazy fish toy, due in large part, I am sure, to the delightful catnip aroma. The grand kids love it as well, although one of them jumped and squealed the first time they picked it up and it moved, which was grand. So glad to have come across this fun toy. It arrived charged and ready and I still have not had to charge it yet, so it holds its charge for a very long time. We’ve had it for about a week and everyone is still loving this fish!!
I gave Hope the fish cover while charging the battery at my computer! She enjoyed playing with it and I think it helped her feel comfortable with it on the initial introduction. The part I appreciated most about it was that she spent time playing in the living room it while my boyfriend and I were sleeping. We usually keep her in the room with us because she tries to jump places she’s not allowed, but she had her fill of the fish, and then came and napped with us. It keeps her company! She’s a little co-dependent, so I think it’ll help her when we go back to work. I like to imagine when she played with it without the motor, and then I put the motor in, she was mind-blown and wondered how it suddenly came to life X)
Since opening this toy, my cat has refused to put it down. He has spent literal hours just carrying it everywhere with him and watching it until the battery finally died and he lost interest. Luckily, the fish has a rechargeable battery so I just plugged the fish in overnight and it was as good as new in the morning. He likes to carry the fish everywhere with him, it even came bird watching on the windowsill with him. The motor to the fish isn’t loud but it isn’t silent either, the fish has an on/off switch so I make sure to turn it off at night time while it’s recharging so that I’m not woken up by a stuffed fish flapping on my face. Definitely a fun toy for cats and it comes highly recommended by my cat.
Actually my timid tuxedo cat was wary of the fish…flopping or still. So I gave it to a friend for her gregarious Maine Coon. She loved it! As she’s a big girl – 17lbs. – the fish is perfect for grabbing. The flopping was an added delight. Then the dog got interested. Tip: so your cat doesn’t tire of the fish, allow a limited playtime, then put it away for another time. Then it’s always new. Overall a quality product.
Excellent quality! There is a zip compartment in the belly just open it up to switch it on/off, or charge it, or add a fresh catnip pouch (optional, it came with 1). Kitty loves it! She’s a feisty 3-year-old, was a feral stray kitten we found at about 5 weeks, still retains some wild ways. We had to stop letting her out because of killing things like frogs, baby bunnies, etc and she brought a live mouse in through the dog flap about a month ago so now she’s grounded for good. With keeping her inside she definitely needs appropriate outlets for her instincts. This fish is a good size for her to grab and kick. Great workmanship and materials. We’re having fun watching her enjoy it.
Thanks much for the excellent communication about my delivery. My beautiful Big Red Burmese Boy Mr Marko Cat received his own present – his very own “Kicker Fish!” I add extra Catnip to them for extra fun! Mr Marko Cat has 1 Kicker Fish upstairs and the other one downstairs- he loves them both so much!😺 Will try to upload a photo of Mr Marko rucking his “Kicker Fish!” 😻🐾😀
I bought it for my cat. It loves this thing and it looks so real. I posted my cat playing with it on Instagram and people have inquired where I got it, and want it for their cats and dogs.
Appears to be well-made, and soft. I only charged it for about 20 minutes, and it is still able to flop after a solid half-hour of play with Ailee. Great purchase!
My cat Petey has taken complete ownership of the toy. He is attacking the other cats when they go near it. I had no idea it would be such a big hit with the kitties. The fish find flop like a fish out of water. It’s great.
Cats were a bit confused at first and it did take catnip to get them interested. Fun toy for them but likely only during limited catnip playtime. Hoping they may get more used to it and intrigued. Will rate with more time with it. Easy to charge.
Update: Cats seem to be enjoying this a bit more and dragging around the house.
Our cats loved rubbing up against this fish toy. first they get curious when it started flapping back and forth. A nice interactive addition to your cat toy collection!
I originally purchased this product for my 2 cats to enjoy, but to my surprise when it arrived my cats ran away from it and were afraid of it. On the bright side, my chihuahua absolutely LOVES IT! lol
This is a cool little fish out of water. I like that it is activated by a sensor when they touch it. I sprayed some liquid catnip on it for a little added fun and my little guy is loving his new toy.
The motor scared the bejesus out of my cat, but she loved the toy without the fish flopping around. I just put some catnip inside of it and she warmed up to it almost immediately (she just doesn't like how loud the motor is).
To preface this review, my cat does not typically like to play with toys— I barely had a chance to remove this toy from the packaging before my she tried to destroy it. She loves to hate this fish!
This is definitely for use as a cat toy. My cat is a little cautious but does a quick stealth attack on toys when no one expects it. So, she has checked the toy out but is waiting for that prime opportunity. But, I'm pretty positive it will come.
Will update review if possible.
I just received it so I can’t speak to charging or durability, but my cat took to it immediately! He’s currently rolling around on the ground with it (watch the video I added!!). It’s super easy to use and there’s a little pouch inside for catnip. Seems to be good quality too! Nice and soft and kinda looks like a real fish if you look quickly 😹
My cat is entranced. She plays with it all the time. It's very responsive to touch and holds a charge for a couple of days depending on how much it's activated. Worth the money to keep the little one entertained.
My cats love it and it came fully charged! Very entertaining they love the catnip. Overall happy :)
Megatron loves his fish. He carries it around with him and interacts with him. Great purchase!
I like the size. My cats love it. Won't leave it alone. Sleeping with it now!! Really doesn't want to share. Very entertaining.
My cat loved it and so did I! Tons of playtime and less bleeding legs , perfect size!
the cat's liked it about for 1/2 hour, even I re-charged it and had it dance in full power ... I even put it into a clear plastic bag to have some more noise.. my cats got bored and did not even turn their head.. I guess I have spoiled cats
Very realistic soft toy. My cat is happy!
My sweet baby, Sugar, loved the fish toys. She played with them a long time.
Nice fish! The kitten loved it but the DOG loves it more!!
It keeps my cats interest. The battery life is so good, I only charged it once and it’s still going after 3 days.
Good product, only wish the head flopped too
My cat likes this fish toy! Thank you!
But it is now my puppy's favorite toy!
Cats were never into it. It just sits on the floor no matter how we try to engage them. Update: it’s taken awhile but they are growing on this item. More playing with this as the weather doesn’t allow us the go for outside walks. Not unhappy with the purchase. Just needed to give them time to get used to it.
This cat toy is charged via USB under the zipper of the fish, to make the fish tail flop when you turn the button on. It comes with a little bag of cat nip inside. The toy is touch censored so when the button is turned on and the toy is moved, the tail starts to flop for a short amount of time and then auto shuts off with inactivity. I have two kittens, 3 months old, and bought this awesome cat toy fish for them. I think it's great and i think that I'd really like it if I were a cat. Not these two ungrateful, privileged, and spoiled little loves of mine. They will watch the tail flop for a moment and then go about their business unimpressed. I really hope they grow to appreciate this toy. Great idea in my opinion 🙃
Great, my cats love them
I charged it up and promptly placed it on the floor; the tail thrashed so wildly that it moved along the floor on it's own. The cats were too terrified to actually pounce on it; it would be better if it flopped around more slowly. I placed it in a shoe box while it was on and finally our 5 month old kitten went after it like it was a live flounder. I don't know if she pounced on it too hard, but it subsequently died about ten minutes later. I removed the motor inside and I think the cats actually like it better because it's lighter and they can toss it around a good bit. I appreciate that it came with catnip, and I can refill it with fresh catnip later.
Okay, this looks like a fish and sort of flops like a fish but it is too busy, moving all the time and never stopping as promised when left alone. All three of my cats hate it.