(from every angle)
one time.
is on call.
SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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I am a youtuber and this is great for me when I am doing my livestream on my channel as I no longer need someone to assist me with the tripod. This was very easy to setup and get working without any training at all. It is very easy to get my iPhone SE in and out since I have the smaller phone it fits perfectly. I am impressed with the weight as it's not that expensive and I think this is a great value and I am happy to use this on my zoom calls as well without having to move the camera for friends when I am meetings.
This is basically a selfie stick/tripod hybrid phone mount. This device has come in very handy for taking pictures and videos both indoors and outdoors, and has easily replaceable batteries. It holds your phone and allows for steady video to be taken. The device uses object tracking to follow, ensuring uninterrupted video is taken. It's easy to set up and works as expected.
This tracking device works with your cellphone (running the Apai Genie app) through Bluetooth to track faces. As long as your phone and the Apai Geni software can recognize your face, it will track you in full 360 around the camera. For my iPhone XR, this was about a 10 ft. radius. If the software loses your face, it may swivel to a neutral position away from you, so it is something to be aware of. Overall, if you have your face to the camera and move within the facial recognition distance, such as with selfies, or lectures, it will work well for you.
Really nice phone mount. Currently running it on my desk for when I'm streaming or playing games so I can easily read my messages. Easy setup and looks great on my desk. Love it
I set this gadget up in less than 5 minutes. I was afraid this would be a piece of junk but it proved me wrong. Make sure you download the app called Apai Genie. Also, at first I was looking for the device on my Bluetooth and couldn't find it but it actually connects automatically. When you record videos or take pictures through the App it automatically saves to your photos on your phone. I have the IPhone XS Max.
I love the function that it can recognize my face and take the photo/video. Once it recognize your face, it will follow you with a 360 automatic rotation, which is quite helpful if you want to record yourself. Or if you have babies, you can use this to record them life and need not rotating your camera manually. Only click on my phone to the holder, and no matter how fast my little one is running, the camera is always following
Got it working. Instructions could be clearer, perhaps a Youtube video? Only works within their app, still not a bad value.
I was unsure if this would be okay to use while I gave a lecture to my Middle Schoolers, but it worked perfectly. Stayed focused on me as I walked around the whiteboard and went over the notes. Excellent.
the first time need to download Apai Genie and open the Bluetooth，then wait for some seconds after mount's light flash . I set this gadget up in less than 10 minutes. The whole operation process has no imagination difficulties.
This stabilizer has many different features to choose and use! It has an option to choose a filter, which means you can take a photo or a video recording with a filter. You can also do different features like taking photo smart following or 360 view. The video shared upon purchasing this product helps a lot with how to use the functionality of this device.
Awesome selfie stick! Not at all what u think of when you think of a selfie stick! More like a phone mount to take pictures and videos! It’s amazing! Rotates 360 degrees! Makes selfies sooo much easier!
The store was very friendly and professional!! The was all exactly as described, the quality was excellent! Shipping was very fast! I highly recommend this shop, I will definitely buy again! Thank you so much!
It needs to improve some hardware design and software, but despite of everything, it is a great product to filmmakers with no many requirements.
I’ve really enjoyed using this. Not glitchy and very smooth. I got 8- 2 hour shots with it before replacing batteries. A couple people complained about the battery door being hard to shut. I guess I have vice gripes for hands and it hasn’t been a problem for me. I’ll do a video review in a couple weeks to show this off in action.
It doesn't move very fast so it couldn't keep up with us. The concept is great though
This is a sweet tool for time lapse panning. I also use it with my slider to make hyper lapse. Easy to set up and good battery life. What more could you ask?
By far the most flexible of all the products I've seen. Works as advertised, easy to program, and great time-lapse video results. No jumping or jerking noted. Very pleased.
Have used once and it’s really great. Heaps of variable settings. Very happy with it and look forward to using a lot more.
Good stuf but you have to use special app with it, and face recognition follows you so slow so u have you use very slow otherwise it loses your face and stop.
Using this phone mount can make online teaching easier, and you needn’t to worry about getting out of the camera’s field of vision to debug the tripod again and again.
So surprise, the first magical selfie stick I have ever seen. It is a very good 360° Object Tracking Holder, released my hands.Good in face tracking, simple operation, only need to download APP and then connection by bluetooth.
Reasonably priced like this are quite rare to find. I appreciate the store hard work and effort
I decided to compare with similar offers and soon found out it’s the best possible alternative
Fast delivery, everything that matches the description, works perfectly, took himself for direct transmissions and very satisfied! I do not regret a penny, I recommend the store! Thanks!
It works well. I wish you auto follower was better but it a good buy. Yes, I would buy it again.
as seen from reviews on , it is a truly great item. can’t wait to get it delivered and see myself 🙂
That can be cosidered a really inexpensive in comparison to other offers. Thanks to the seller!
Received in a well-protected packaging to receive the item without any blow. Ideal because I want it for a gift and the box has arrived in perfect condition.
Nice product for the price. The motor is a little loud when turning you can hear it while recording. Great for group photos and videos of outdoors.
Pretty handy 360 holder, it follows you when you move around, nice for unboxing videos or tutorials. Feels a bit plasticky but apart of that is actually pretty solid, holds my iPhone pro max and also android phone without any issues. overall pretty satisfied!