SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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The battery lasts a long time. I haven't had an issue with it dying on me yet. The battery inside looks like a cellphone battery, and it's behind a little hatch that is easily popped open, so in the event it needs to be replaced, you actually can extend the life of the product. I appreciate it very much. Would buy it again, but I don't think I'll have to.
I got this so I didn't have to keep getting up in between episodes of a show while using my laptop on my TV. Lazy? Yes. This gadget? A new necessity and I can't believe I lived without one. The light is super helpful and it's small but not too small you can't type comfortably. Sleep works great to conserve the charge. Freakin awesome!
Because of the low cost, light weight, and materials I was worried that it was cheap junk that wouldn't work properly or would break shortly after getting it. But I've had a very good experience with it! Range is good, rechargeable battery lasts a decent amount of time between charges, and it functions very well overall. Good buy.
This little guy is perfect! With 2 children, I have a dedicated computer that only plays their movies 24/7. With this keyboard, I can turn it off, put it on a shelf, and grab it when needed! These things are also perfect for any technician! Throw it in your bag, and you always have a known good keyboard and mouse at the ready!
I use it to control my computer from a distance and find it very ergonomic for typing and pausing or playing videos and movies. I don't have to be hunched over my tiny laptop keyboard, so I can sit up straight or recline while typing. It's just a really useful, lightweight gadget.
I was pleasantly surprised with this unit. I have bought several of these mini keyboards but this particular one is the best I've bought so far. It just simply works better. It also doesn't feel cheap like the others. Well pleased with this product for the price.
For the most part, the qwerty keyboard keys work fine for the letters, but all the numbers and symbols are too heavily mixed around for me to keep track of which key is actually assigned to which symbol.
I lay in bed at night and often watch my laptop. Either on the nightstand or plugged into the TV. This little keyboard is exactly what I was looking for. Small yet effective. Good quality for the money.
Loved at first, now not so great. Little keys not working right. Like if I push just a tiny bit hard gives me several. If I try to push lighter I get nothing. Sorry to say I am disappointed
The positive notes: the buttons function properly, it has a good handle and feels. The negative notes: a few buttons layout may be confusing for some.
I bought this wireless keyboard for my Android TV Box. Works great. I highly recommend this product. Best purchase I made this year.
The touchpad is sensitive but not overly so. Buttons are very responsive and the range is excellent. Great keyboard for the price.
I'm in love with this keyboard! Works flawlessly on Mac and windows. Have had no issues using it and it's size is perfect!
Everything about this device is amazing, it’s small but functional, and super light weight with long battery life.
This is great for the price. I don't use it a lot but it keeps charge for a long time. Works great with firecube.
Plugged directly into the USB port on the back of my LG TV and doesn't run all functionality
Great bargain for the price. Works very smoothly and the keyboard is very responsive.
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It was bought to use with my smart tv and I can say nothing bad about it. I love it!
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So easy to set up, even a 3 year old could do it.
Works as described and even better.
A+ Perfect