SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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We Think You’ll Love
Top picks just for you
I’m so happy with this set, I’m not sure I want more piercings so this is a great opportunity to wear it for some parties or something. They are comfortable to use, I almost don’t feel them. I was afraid I’ll lose some, but I haven’t (yet :)))
Amazing I love them I had to adjust mine tho as I have really thin ears it didn’t seem to break 4 of them require and actual piercing though
These are so cute I love the gold and how well made they are! They didn’t irritate my skin or even discolor my skin after swimming!’
Like this set sooo much! They are bright and cool, and I like that there are so many of them at once, so I don’t need to buy more
As I am afraid to do more piercing I was looking for something like these, and it is a perfect set for me!
I’m not sure I’ll wear them all th the same time, but the variety is nice, gonna mix them
these are so cute but i thought more of them would be cuffs lol, but adorable anyway
They didn't look very good on me plus most of the ear cuffs are only for one ear
Love them they are so cute and very stylish. 10 out of 10 recommend!!!!!!❤️
Fashionable and stylish, they are absolutely what I wanted and expected.
they are so cute!!! some of them are really big and don’t fit my ear
They’re comfortable and cute! Look real and don’t pinch!
love this set , good variety to mix and match with
Lovely earring 😍 I can’t wait to wear them
Quite uncomfortable but still looks good
Super nice and quality is really good
Great quality and same as picture
So nice. I am in love😍