SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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Great sponges, when wet they double in size and so they are a great dupe for the name brand. I think that price cannot be beaten. Obviously not going to be the highest of quality but you get what you pay for and I think that they work great for beginner to intermediate makeup of everyday makeup as well!
I wanted to try this and if it falls apart, then I would've just not worried about the price that I paid. I am pleasantly surprised how it works so well. It smooths, blends liquid foundation, does not absorb all the makeup, during the application, washes easily, and has not fallen apart.
I loved it.The packaging and after opening the box the luxury look really attract me. I recommend you can gift to your loved ones, and also affordable with this price 3 blender with stand is outstanding product 🤩
Cute and really good for beginners. Really soft and handy.
Works so great. Really gives my skin a soft airbrushed look. Blends my foundation and concealer perfectly!
I really like the blending of my makeup. What a difference! The pointing tip is perfect for the inner eye area
I used them for my concealer and I don't know that much about makeup so I was worried but these really blended so well! I haven't had to clean it yet, so we will see on that one.
Love this beauty blender! I can finally do my makeup. Blends in my makeup so well.. will be ordering again
I've got 3 sponges of different shapes. These are Super soft and increases by 2x when wet. Highly recommend. Worth the price.
First time I am using beauty blender and it’s so soft and good! Value for the money!