SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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While this mister is somewhat small, it does a good job of cooling the area nearby, but it also can help repel annoying flying insects. I add a few drops of emulsified natural essential oils. I use mint oils, eucalyptus, cedar, cloves and this makes the area very fragrant and controls the flying insects and fleas that might be riding on the cat.
This 2 in 1 humidifier is absolutely brilliant!! I have bad asthma and was finding it difficult to breathe in this heat. Within a few hours I was able to take really deep breaths and with the cooling fan which is better than my tall standing fan, this is a must buy.
Just got it yesterday... So far so good! I got it for my cat and he is fascinated with the cool water that evaporates from the unit. It works surprisingly well for such a small device
This air cooler fan and humidifier is fabulous & lets me feel a bit of coolness and humidity. Small but mighty, and super cute color too! The 3 speed feature works great.
This is a great little fan for personal use. It puts up quite a bit of air, which is nice. It is small enough that it does not take up too much space on a desk or on a table.
The battery on this lil wonder lasts exceptionally long, it’s very cooling and I really like the misting option which I used with essential oils to repel mosquitoes.
Item is not as strong as I thought. However it does a decent job. Very easy to use. Wish it had a bag or pouch to carry and make it portable.
Love that it is portable and rechargeable. Just charge, add water and turn on. And fan is not even loud so it's perfect for my office
I bought this little fan to use in the RV on days we don’t have hookups to run the air conditioner. I think it will work great.
If light waves of moisture and a nice fan is what you want, this is great. I'll add that it's most suited for indoor use.
It is light and portable to carry it around. And the water mist makes the fan wind way cooler than a regular fan!
So far, so good. Wish the mist was a little more intense, but the fan works well so far 1 week in on my work desk.
Small but efficient. If you add some ice with water it does blow cold air for good 4 hours at highest speed
It works pretty good fan wise, but I don't really feel any mist coming from it even though I can see it.
I got this to help keep cool. The fan works great. The mist is so, so. But so far, I'm pretty pleased.
This little fan is pretty strong and it does the job when needed. So I named it my mini storm
Love it. It’s tiny, quite quiet, and powerful. The mist is very light and won’t wet your desk.
You have to frequently fill it up with cool water, which disrupts any quality sleep.
Works good if you want to sit outside on a patio on hot days. Keeps you cool
This little fan is easy to carry and can be folded for easy storage! Love it ♥️
This is easy to set up and use but I still feel dried out in the morning.
The fan is very strong for the size and is pretty quiet at low speed.
It is the perfect size and keeps me cool in my office as I work.
Very nice quality fan! Charges up fast and works perfectly.
This is perfect for a little moisture at night. Works great
Satisfied with the mini cooler just what I needed
Great little fan mister! Works as designed!
Works well but fan could be stronger
It is too weak for outdoor use…