SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
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Great buy! We have a stroller that we like to take out on the more urban walks. Unfortunately, there’s not much space for storage or drink holders. This attachment was SO easy, and comes with an added storage space. I’m happy with its design, and durability. I like the insulated cup holders, and other pockets. I also like the color and the size of it.
I L-O-V-E this stroller bag! I’m a minimalist when it comes to getting around with a baby so we have a super lightweight stroller. But I needed a little more when it came to getting around with his bottle, water & stuff for me. The insulated cup holders - genius. Love the storage for snacks, keys, etc. Love the pockets for phones. It’s well put together, good quality! I highly recommend it!
Love this cute stroller bag!! I have been looking for something that works well with my stroller and it is perfect for it. It is sturdy and stays in place with all of the items you need. It holds my stainless steel water bottle, keys, sunglasses, phone without moving. I love that both cup holders are insulated and have a deep inner pouch area. I like putting my wallet in the removable pouch for easy transportation. 10/10! Recommend it!
Come so quickly. I had such a big diaper bag that it seemed too much to carry all the time so I wanted to get sth more convenient but still efficient and this stroller organizer is just right. It's enough space to carry all the necessary things I need for my baby and it fits perfectly well with my stroller. I was worried it did not go well but bc I have a black stroller as well so it all came together like a perfect piece. Since covid I can't really go out much, I don't need to bring tons of stuff with me ,and this can be put in and out so quickly. Every mama needs one of these.
It’s amazing! The stroller I bought was perfect for my baby but had no cup holder or anything for me. It came with this flimsy detachable cup holder that I knew would suck, so I ordered this and it came in just as my stroller did. Attached it right away and now I can’t imagine not having it! It’s so perfect I am glad I ordered this!
I purchased this to go with my dog stroller that I purchased because I was concerned that the drink holders would not be deep enough. It was a good call. This fits nicely onto the handles of my stroller without interfering with the stroller's drink holder and tray and the drink holders in this organizer are plenty deep enough. I love having the enclosed compartments too for holding unused poo bags, sanitary wipes, and tissues. I even have a small sunblock lotion bottle in there. It seems to be well made and has worked wonderfully with the stroller. So glad I got it.
Love this product. For how small it is, it holds so much more than I expected. The cup holder part has a really good insulator too. Keeps drinks warm for a long time. Oner pockets are also very-very useful. Love the color and waterproof material. Can recommend it to every mom in the world!
I love the stroller bag! My stroller doesn't have any cup holders and I like to keep a bottle for my daughters with us at all times! We also have so many appointments with the kids that this bag will allow us to keep my wife's essentials on her without having to drag her purse everywhere!
Great product but it doesn’t quite fit well on my baby's stroller. However I still take it with me everywhere. Recommend it.