SHIPPING & DELIVERY
We are pleased to offer free shipping to customers in over 200 countries and regions worldwide. Our aim is to provide reliable delivery and keep you informed throughout the shipping process.
Do you ship worldwide?
Yes. We offer free shipping to most countries worldwide. However, there may be some locations that we are unable to ship to. If we are unable to deliver to your location, we will contact you as soon as possible.
What about customs fees?
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our product prices.
How long does shipping take?
Estimated shipping times vary depending on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–20 business days |
| Canada & Europe | 5–20 business days |
| Australia & New Zealand | 5–20 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Do you provide tracking information?
Yes. Once your order has shipped, you will receive an email containing your tracking information. If you have not received tracking information within 5 business days after shipment, please contact us.
Why does my tracking show “No information available”?
Tracking information can sometimes take 2–5 business days to update after a shipment has been dispatched. If your tracking information has still not updated after this period, please contact us and we will be happy to assist you.
Will all my items arrive in one package?
For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive more than one tracking number.
If you have any questions about shipping or delivery, please contact us and we will be happy to help.
Order Cancellation
Orders may be cancelled before they are shipped. If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order. Once an order has entered the packaging or shipping process, cancellation may no longer be possible.
Refunds & Returns
Your satisfaction is important to us. You may request a refund or reshipment if:
- You do not receive your order within the guaranteed delivery period of 45 days, excluding our 1–3 business day processing time.
- You receive an incorrect, damaged, or defective item.
- You change your mind and wish to return an unused item. Change-of-mind returns are accepted, but customers are responsible for return shipping costs.
Hassle-Free Returns
We do not charge return or restocking fees. For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
We may be unable to issue a refund if:
- Your order does not arrive due to circumstances within your control, such as providing an incorrect or incomplete shipping address.
- Your order is delayed or cannot be delivered due to circumstances outside our reasonable control, such as customs delays or natural disasters.
Refund requests relating to non-delivery should be submitted within 15 days after the guaranteed 45-day delivery period has expired. Please contact us through our Contact Us page.
If your refund is approved, it will be processed to your original payment method. Please allow up to 14 days for the refund to be credited, depending on your payment provider.
Exchanges
If you would like to exchange an eligible product, please contact us first and we will guide you through the available options.
Please do not return any item until you have contacted us and received return instructions.
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
I was previously using a regular hose nozzle and was getting tired of squatting or bending to spray the root base of my plants to avoid spraying foliage. This wand is a perfect solution. I am 5'5" and with the telescoping wand extended to the longest adjustment, I can stand tall and easily get to all of my plants without damaging foliage/blooms. I like that the head can also be adjusted for different angles. One thing to be aware of is if you extend the wand, you will be exposing the part of the wand that has been lubricated so you might want to avoid touching it if you don't want to get oil/grease on your hands. Not a huge issue, just something to be aware of. I wish I had purchased one of these sooner!
Packaged very well. So easy to hold and to use. This sprayer is made very well, and seems like it is made to last, and last. Love that! I bought it to water the flowers, fruit, and veggies in my raised garden beds, and the telescoping feature and adjustable head allows me to easily water at the roots -- the best for the plants. I didn't imagine I would be so impressed with such a utilitarian item, but the quality and functionality have wowed me. Highly recommend this tool!
Really not much to say it does the job came as promised was easy to put on and I just bought it about 2 weeks ago but it looks like it'll be with us for a long time. Seems to be built well and was quick and fast to get came with everything needed. If for some reason I needed a second one I would get another just like it.
Waters beautifully. Not too much pressure. I love the on/off switch on the handle that can be used with a simple push/pull of your thumb. I like not having to squeeze a handle for the water to spray
I am very happy with this hose/water control. It feels like a very high quality control in ones hands. I was concerned that the spray was only a two step one as described however it is full control from a spray to a stream. I love it so far.
The nozzle is lightweight aluminum and seems reasonably sturdy. Water volume control is a nice feature. I was expecting to have to tighten the extension nut if it leaked, but didn’t have issues with just slight hand tightening.
I am a simple person who just wants to be able to water plants, clean patio or wash car with relative ease and this nozzle is it for sure. Just press and water on or off. The flow can be adjusted on top part for a larger spray or down to a steady stream. Well made so it should last along time and it is also nice looking. Very pleased with this and bought 3 as they are so functional.
Good price and quality. The water wand works well. Hopefully this wand will last longer.
Just picked up a second one of these so I have one each for the front and back yards. Well-made and it's got pretty much all the features and settings you would want. The telescoping neck makes it extra-versatile. Recommended.
Very fast delivery! I bought it mostly for washing my car and it works great! Would absolutely buy again. Thanks!
I have purchased 3 of these and each one is great. They are so wonderful two of them walked off and found new homes. :) If you purchase this item, protect it from friends and family or yours too will wander off.
Love these watering wands, so much so that I ordered five of them, one for at each of our outdoor hose bibs. I am impressed at the durability and weight of the wand. I would order them again if needed but I don't expect that wi8ll be any time in the near future.
So far so good on quality and sturdiness. Works well with lower flow garden hoses and no issues with leaks as others have mentioned. I wouldn't leave this out in the sun or put ridiculous amounts of water pressure through this thing but if I have any durability issues using it as intended, I'll be sure to update my review.
I am so happy with my purchase. It came two or three days after I placed the order. It is very well build and love the spray mode. I have lots of pots and it is perfect for watering them. I recommend it highly.
Love this tool. A number of different spray options on the head. The extensions work well for spraying above head hanging plants. More expensive than many of the other sprayers that look similar but works much better and feels like it is built to last longer. A good value buy!
This gardening accessory is better than I imagined it would be. Absolutely love the easy grip handle, and with the variable flow dial, I can adjust the water flow for the perfect shower for any plant or vegetable.
I have bought two of these, they are amazing! Heavy, not some lightweight metal or plastic, adjustable water pressure, best I've ever had, and reasonable price!
Everyone loves it, its sturdy, easy to use with lots of options, and really nice looking. High quality design, materials, and manufacturing. Highly recommended!
Costs more than the home center store versions but well worth the money. Sturdy and reliable.
Love being able to extend this!!! No water traveled down my arm while watering my hanging plants. Plus the spray selection is great!!
My back really appreciates this wand attachment. It can leak a little at the extension if you don't have it tight but it's not a big issue.
Great tool my wife is the user and she loves it it costs a little more than others but you only get what you pay for well worth it
Really like this wand. It is great for our garden and seems quite sturdy. We really like the telescoping.
This garden nozzle performs as we hoped it would. It feels heavy duty and seems to be made of high quality materials.
Can't speak about durability yet. Feels well made.
I had no idea where can I buy until I stumbled upon this store. Great job!
This is probably the most durable watering wand I have ever purchased.
Thank you very much, received intact! Everything is perfect, satisfied at 100%!
Matches the description. No drawbacks
Really awesome, totally worth what I paid for it.
Thanks for this spraying rod! Great quality and fast shipping!